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A quick summary of the product.
About the Product
JSDN is an integrated cloud management system with a centralized marketplace, stores associated to the marketplace and customers.
Product Advantage
JSDN brings many advantages to its users.
Value of Services Delivery Functionalities
The following table details the service delivery features of the marketplace and the value-add they bring to the resellers:
User Roles
The following user roles are important within JSDN:
JSDN comes with a user interface for each user role that is defined within the system. As the marketplace administrator, you have the responsibility of managing the marketplace as a whole. You have the right to approve memberships, services, discounts, and many other such privileges.
First Time Login
When you log in to the JSDN for the first time, you will be prompted to reset your password. Provide a new password and confirm password change.
Password Reset
You can reset your password at any given point-in-time.
Marketplace Home Page
This section describes the marketplace home page user interface and its general navigation aspects.
Customize UI Elements
If you have the privilege, you can customize the label names on a page. It is a configurable feature. If the Settings menu is configured and made available to you by the Super Administrator, use the Settings menu to customize the labels on a page and error messages.
Customize Regional Settings
As the JSDN system supports multiple languages, time zones and date formats, you can customize the languages, time zones and date formats to be made available to your members and users.
Supported Browsers and Operating System
Dos and Don'ts
Known Limitations
Overview
The JSDN administrator (otherwise known as an administrator) approves company memberships and new services provided by members that are available in the marketplace. On behalf of members, the marketplace administrator can add and manage companies, user(s) for a member company and manage services.
The JSDN Super Administrator creates a new marketplace. In the newly-created marketplace, all functions and features are available by default. However, as an administrator, you can do a lot to personalize your marketplace.
Setup Marketplace Branding
Review Regional Settings
The system supports multiple languages, time zones, and time formats. The languages, time formats and time zones are added through a back end process. Once added, the Super Admin makes the relevant languages, time zones and date formats available to the marketplace. You can use the Setup Regional Settings tab to review the languages, time zones and date formats available to the marketplace. The default language determines the language in which a member can view the contents of the marketplace; the time zone and date formats determine the transaction time zone and date formats for each member.
Setup Marketplace Policies
The On Demand Services Delivery Network Policies and Information page displays a set of policy content modules. Use this page to upload policy content, and activate or suspend content as required.
Setup Identity Management
You can use the Identity Management page to setup an appropriate directory server for identity management.
Configure Customer E-mail Notifications
On the Customer E-mail Notifications page, you can:
Configure Billing Options
On the Billing Options page, you can edit/update the following settings for your marketplace:
Configure Tax Codes
As JSDN offers various cloud services and caters to stores in various countries, it is important to configure taxes as applicable to the host country where the stores are hosted.
Interface Preferences
Page Customization
The Page Customization page displays a list of the pages found in the marketplace user interface. On the Page Customization setup, you can customize any of the listed pages.
Configure Content Options
The marketplace user interface, as well as the store interface, comes with several default content modules. These modules are made available when a new marketplace or store is created.
Configure Super Administrator Proxy
The Super Administrator will be able to log into your marketplace via proxy only if the Super Administrator proxy has been enabled in your marketplace.
Dashboard
The Dashboard provides an at-a-glance summary about your store, cloud providers, that are registered under your store. From the Dashboard page, you can quickly view the cost generated by your store, each cloud provider, top 10 customers, top 10 IaaS Services, etc.
This section helps you to manage your members, by adding, approving, suspending, deleting your on demand providers, reseller/store and dealers.
Manage On Demand Providers
As an administrator, you can suspend, delete, edit or even delegate a company.
Manage Stores
As an administrator, on the Manage Stores tab, you can do the following.
Manage Dealers Account
As an administration, you can manage your associated dealer accounts. You can manage your dealers account by adding, activating, suspending, associating and de-associating from a member company.
As an administrator, you can manage your company’s user(s). Managing user(s) involves adding users, editing user(s) information, suspending and activating user(s), and deleting user(s) if required and change the role.
Add Users
Edit Users
Activate Users
You can activate users those who are in suspend state. A user in active state can use all the assigned services.
Suspend Users
You can suspend users those who are in active state. When a user is suspended, the services assigned to the user cannot be used. However, the services that have been assigned to the user will still be in assigned state.
Delete Users
You can suspend users those who are in active state. When a user is suspended, the services assigned to the user cannot be used. However, the services that have been assigned to the user will still be in assigned state.
Manage User Roles
An administrator can be changed to that of Primary Administrator, for communication purposes.
Assign Primary Administrator Role
The Primary administrator role is defined in order to enable a single point of contact for all user-access based communication. The user privileges for the primary administrator are the same as for any other administrator within the marketplace. An email notification is sent to the administrator when any of the following user-related activity occurs:
Manage Guests
Apart from managing member companies and member company user(s), you can also manage guest company accounts. Guest companies are those who register with JSDN and are neither On Demand Provider or Store members. Guests are accounts that have the option to become either a Reseller or Service Provider by becoming a marketplace member.
As an administrator, you can manage your services by adding to the marketplace. Before you make them available for your registered members, you should approve these services.
Pay As You Go
Pay As You Go is an integral part of the billing Usage Based Offer. For most IaaS services and few SaaS services, customers are billed based on the actual usage only or consumption of resources.
Pay Per User
Pay Per User billing model allows a customer company to pay only for the licenses assigned to the user.
Partner Credentials
As an administrator you can resell your services to your member stores at any point.
Service Level Agreement
You must provide a service level agreement for the service for it to be available for resale from the marketplace. The SLA information can be added to the service during the Add Service process.
Manage Term
A term is a contract between the reseller and the customer for a specified duration during which the customer subscribes to the service for the term period. A term can be configured and associated with a service offer.
Manage Service Dependency
The Service Dependency feature is used to configure dependency between the services. These dependency are enforced when one service is purchased prior to or along with another service.
Quantity Dependency
A service is quantity dependent on another service if the same quantity has to be subscribed for both services at all times. As an administrator, you can manage your service quantities.
Resource Scripts
The Resource Scripts framework in JSDN Platform helps you to create various resources scripts.
Learn about Infrastructure services and how you can create instances and application stacks and make them available for resale. In addition to it, you can configure your IaaS provider account settings information. To configure the cloud vendor account settings for a specific customer, you must proxy into the customer account and configure the cloud provider settings.
Security Groups
When you design a stack, you can associate only one security group between two instances. The security group rules determine from which instance the network traffic should be delivered to the selected instance.
Scripts
A Script is a list of commands that can be executed without user interaction. It is a program or sequence of instructions that is interpreted or carried out by another program. In addition to the applications that the platform supports, it also allows you to run external applications that you require with the help of scripts. Application Stack currently supports two types of scripts namely chef scripts and shell scripts. Based on your requirement, select the type of script you require to install your own external applications.
Application Stack Templates
To manage application stack templates, use the Manage Stack Templates page to create and manage the application stacks that you need to make available to your customers. It enables you to create, publish, edit and delete application stack templates.
Cloud Credentials
You need to configure settings for each vendor account. Prior to configure the settings, make sure you have already added and configured the services from that vendor. This is a onetime process. Use the IaaS Console menu to configure the cloud provider account settings.
VM Image On boarding
Manage Store Promotions
Manage Worklist Tasks
Manage Orders
Manage Company Information
Manage Your Own Account
Roles and Privileges
Manage Subscriptions
As an administration, you can manage your services that are purchased on a monthly subscription price. You can manage your customer subscriptions by applying discounts on either recurring changes or setup fee, reduce the subscription quantities, add end date for a subscription and update the subscription price.
Manage Invoices
The Invoices page lists the invoices for the subscriptions purchased by your customers. You can view the invoice number and the amount. On the Invoices page, you can view, process payments, apply adjustments, disregard and regenerate the invoice. The following table explains the UI elements available on the View Invoices page.
Setup Regional Settings
As a marketplace Administrator, you can decide on the selection of languages, time zones and date formats you want to make available to the marketplace user(s). The languages, time zones, and date format you select will be made available to the user(s) on their Profile page. The user(s) can then select one language, time zone and date format of their choice from the Profile page.
The report gives a summary and detailed information on your customer list, company reports, services activities, login activities, users order management, help desk cases, transaction settlement information, revenue and billing information.
Custom Reports
The custom reports gives you an option to create a report of your own. You can create report based on different data marts.